Payment & Billing Policy

1. Payments

All payments on the Platform are processed in Indian Rupees (INR) by Razorpay, our payment gateway. Prices, plans, and their features are shown on the Pricing page and at checkout; the price shown at checkout is the price you pay, with taxes (including GST where applicable) included or stated at that point.

We do not see, handle, or store your full card number, card expiry, CVV, or net-banking credentials — payment credentials are captured and processed entirely by Razorpay in its PCI-DSS certified environment. The Tax Invoice / receipt for your purchase is issued through Razorpay to your registered email.

2. Automatic Renewals

Paid plans renew automatically at the end of each billing period (monthly or yearly, as chosen at checkout) using the payment method you provided, until you cancel. Details of your next renewal are shown in Account → Billing.

You will receive a receipt by email after every successful charge, and we will notify you in advance of upcoming renewals where we send renewal notices.

3. Cancellation

• You can cancel at any time from Account → Billing → Cancel plan. Cancellation stops the next renewal; you keep paid features until the end of the current period.
• After cancellation, your account continues on the free tier and your page stays live at its existing handle, with free-tier features, unless you close the account.
• Platform-initiated cancellations happen only for reasons stated in the Terms (for example, failed payments or policy violations) and you will be notified.

4. Failed Payments

If a renewal charge fails (for example, an expired or insufficient card), we will notify you by email with a retry link. During the grace period your paid features continue; if the payment is not completed within the stated period, your subscription lapses to the free tier, and you can re-upgrade at any time.

We are not liable for loss of paid features caused by failed payments where you were notified, and fees for the elapsed period are not refunded in this scenario.

5. Refunds

Refunds are governed by the Refund Policy. In short: renewal overcharges and duplicate/erroneous charges are refunded in full; other first-purchase refunds are assessed case by case; no refunds follow termination for policy violations.

6. Invoices

A receipt is emailed after each payment. For GST invoices, write to billing@tolinks.in with your registered email and the payment reference; we will provide available documentation to the extent permitted.

7. Changes

Prices and plan terms may change with notice (typically via email and this page). Changes apply to renewals after their effective date; you can cancel before then. Questions: billing@tolinks.in.